Official Intelligence

In his letter to shareholders last spring, Jeff Bezos explained his longstanding mantra “It’s still Day 1” by describing Day 2: “Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1.” Then Bezos laid out his principles for keeping the vitality of Day 1 alive:

True Customer Obsession
A Skeptical View of Proxies
Eager Adoption of External Trends
High-Velocity Decision Making

Complete story

This entry was posted in Lean, Thinking tools. Bookmark the permalink.